US Privacy Policy
Effective Date: October 28, 2021
It is Acamar's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Acamar Consulting, LLC (referred to collectively as “Acamar,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected when interacting with Acamar or on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies to information we collect, other than information collected in the employment context, and does not apply to our collection of information from other sources.
If you are a resident of California, please see the section below titled, “California Privacy Policy.”
Website Visitors
Like most website operators, Acamar may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, IP address, approximate location, and the date and time of each visitor request. Acamar's purpose in collecting non-personally identifying information is to better understand how Acamar's visitors use its website. From time to time, Acamar may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally-Identifying Information
Clients may choose to interact with Acamar in ways that require Acamar to gather personally-identifying information. The amount and type of information that Acamar gathers depends on the nature of the interaction. For example, clients may be asked to provide their full name, email address, telephone number, title, or employer.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Protection of Certain Personally-Identifying Information
Acamar discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and reseller partners that (i) need to know that information in order to process it on Acamar's behalf or to provide services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and reseller partners may be located outside of your home country; by conducting business with Acamar, you consent to the transfer of such information to them. Acamar will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and reseller partners, as described above, Acamar discloses potentially personally-identifying information only in response to a subpoena, court order or other governmental request, or when Acamar believes in good faith that disclosure is reasonably necessary to protect the property or rights of Acamar, third parties or the public at large.
If you are a client or potential client of Acamar and have supplied your email address, Acamar may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Acamar and our products or services. Acamar takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Aggregated Statistics
Acamar may collect statistics about the behavior of visitors to its website. Acamar may display this information publicly or provide it to others. However, Acamar does not disclose your personally-identifying information.
Commerce
Those who engage in transactions with Acamar – by purchasing Acamar's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Acamar collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Acamar. Acamar does not disclose personally-identifying information other than as described above.
Business Transfers
If Acamar, or substantially all of its assets, were acquired, or in the unlikely event that Acamar goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Acamar may continue to use your personal information as set forth in this policy.
Changes to Our Privacy Notice
Acamar reserves the right to amend this privacy notice at our discretion and at any time. When we makes changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
This Privacy Notice was last updated October 28, 2021.
California Privacy Policy
Effective Date: December 27, 2021
What is the scope of this Privacy Notice?
The California Consumer Privacy Act of 2018 (CCPA) gives certain consumers that reside in California (“California Consumers”) the right to know what categories of Personal Information Acamar Consulting LLC, including our affiliated entities (referred to collectively as “Acamar,” “we,” “our,” or “us”), collects about them and how and for what purposes we use and share that information. This California Privacy Policy (“Privacy Notice”) provides the information required under the CCPA and applies to both Acamar online and offline activities relating to California Consumers’ Personal Information. This Privacy Notice supplements Acamar United States Privacy Statement. As used in this Privacy Notice, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal Information includes, but is not limited to, the categories of Personal Information identified below if such information identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular individual or household.
What Personal Information may we collect, use and share about you and for what purposes?
If you are a California Consumer, the following table details what Personal Information we collect, use and share about you:
Contact Information
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- You
- Your colleagues, associates, or co-workers
- Third parties such as reseller partners or marketing and analytics services
Representative Data Elements – may include:
- Full name
- Honorifics and titles
- Email address
- Telephone / Mobile number
- Employment Title
- Employer
Purpose(s) for Collecting – how we could use this information:
- To identify you and communicate with you
- To send marketing and promotional communications
- To personalize our communications and provide customer service
- To process payments
- For our Everyday Business Purposes
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Our reseller partners
- Third parties who deliver our communications, such as the postal service and couriers
- Other third parties (including government agencies) as required by law
Transaction and Interaction Information
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- You
- Third parties that process transactions for us, such as resellers and sales agents
Representative Data Elements – may include:
- Customer account information, purchase history and related records (product or service records, records of payments, credits etc.)
- Marketing and ad campaign data and history
- Customer service records
Purpose(s) for Collecting – how we could use this information:
- To fulfill our business relationship with you, including customer service
- For record keeping and compliance, including dispute resolution
- To design, develop, market, sell, and/or improve our products, services, and programs
- To send marketing and promotional communications
- For internal business purposes, such as finance, quality control, training, reporting and analytics
- For risk management, fraud prevention and similar purpose
- For our Everyday Business Purposes
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Our reseller partners
- Our lawyers, auditors and consultants
- Customers, in connection with their audits of Acamar
- Other third parties as required by law
Inferred and Derived Information
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- We create inferred and derived data elements by analyzing our relationship and transactional information
Representative Data Elements – may include:
- Propensities, attributes and/or scores generated by internal analytics programs and used for marketing and advertising, information, security, and fraud purposes
Purpose(s) for Collecting – how we could use this information:
We combine inferred data with other relationship information and use this type of information:
- To better understand you and to understand our customers generally
- To design, develop, market, sell, and/or improve our products, services, and programs
- To identify prospective customers
- For market research purposes
- For internal business purposes, such as quality control, training and analytics
- For our Everyday Business Purposes
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Our reseller partners
- Our lawyers, auditors and consultants
- Customers, in connection with their audits of Acamar
- Other third parties as required by law
Online & Technical Information
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- You and from your computer or devices when you interact with our platforms, websites and applications.
Representative Data Elements – may include:
- IP Address
- Location
- Referring Sites
- Device characteristics (such as browser information)
- Browsing Data
- MAC Address
Purpose(s) for Collecting – how we could use this information:
- For system administration, technology management, including optimizing our websites and applications and data analytics
- For information security and cybersecurity purposes, including detecting threats
- Consumer analytics to improve our services
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Third parties who assist with our information technology and security programs, including companies such as network security services who retain information on malware threats detected
- Third parties who assist with fraud prevention, detection and mitigation
- Our lawyers, auditors and consultants
- Other third parties as required by law
Audio Visual Information
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- You
- Automatically, such as when we record calls
- Third parties that provide access to information you make publicly available, such as social media
Representative Data Elements – may include:
- Voicemails
- Video images
- Photographs
Purpose(s) for Collecting – how we could use this information:
- For internal business purposes, such as call recordings used for training, coaching or quality control
- For relationship purposes, such as use of photos and videos for social media purposes
- For market research purposes
- For our Everyday Business Purposes
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Our lawyers, auditors and consultants
- Other third parties as required by law
Compliance Data
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- You
- Third parties, including companies that help us conduct internal investigations
Representative Data Elements – may include:
- Customer records, and other record maintained to demonstrate compliance with applicable laws, such as tax laws
- Records relating to complaints and internal investigations, including compliance hotline reports, legal requests
- Records of privacy and security incidents involving HR records, including any security breach notifications
Purpose(s) for Collecting – how we could use this information:
- To comply with and demonstrate compliance with applicable laws
- For legal matters, including litigation and regulatory matters, including for use in connection with civil, criminal, administrative, or arbitral proceedings, before regulatory or self-regulatory bodies, including service of process, investigations in anticipation of litigation, execution or enforcement of judgments and orders
- For internal business purposes, such as risk management, audit, internal investigations, reporting, analytics
- For our Everyday Business Purposes
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Our lawyers, auditors and consultants
- Customers, in connection with their audits of Acamar
- Other third parties (including government agencies, courts and opposing law firms, consultants, process servers and parties to litigation) in connection with legal matters
Everyday Business Purposes encompasses the Business Purposes (as defined in the CCPA) and the following related purposes for which personal information may be used:
- To provide the information, product or service requested by the individual or as reasonably expected given the context in which with the personal information was collected (such customer credentialing, providing customer service, personalization and preference management, providing product updates, bug fixes or recalls, and dispute resolution)
- To protect the security and integrity of systems, networks, applications and data, including detecting, analyzing and resolving security threats, and collaborating with cybersecurity centers, consortia and law enforcement about imminent threats
- For fraud detection and prevention
- For legal and regulatory compliance, including all uses and disclosures of personal information that are required by law or for reasonably needed for compliance with company policies and procedures, such as anti-money laundering programs, security and incident response programs, and intellectual property protection, as well as for compliance with civil, criminal, judicial, or regulatory inquiries, investigations, subpoenas, or summons.
- To exercise or defend the legal rights of Acamar and its employees, affiliates, customers, contractors, and agents.
- To comply with applicable tax, health and safety, anti-discrimination, immigration, labor and employment, and social welfare laws.
- For corporate audit, analysis and reporting
- To enforce our contracts and to protect against injury, theft, legal liability, fraud or abuse, to protect people or property
- To de-identify the data or create aggregated datasets, such as for consolidating reporting, research or analytics
- To make back-up copies for business continuity and disaster recovery purposes, and
- For corporate governance, including mergers, acquisitions and divestitures
Does Acamar “Sell” Your Personal Information?
Acamar does not sell Personal Information of California Consumers and will not sell this information unless we modify this Privacy Notice and take the additional steps required under the CCPA.
What are your rights?
If you are a California Consumer you have certain rights with respect to Acamar use and disclosure of your Personal Information:
Right of Access | Right of Notice
You have the right to request from us:
- the categories of Personal Information we have collected about you, the categories of sources from which the Personal Information is collected, the business purpose or commercial purpose for collecting the Personal Information, the categories of third parties with whom we share Personal Information, the categories of Personal Information we have shared and the reasons we shared it.
- a copy of the specific pieces of Personal Information we have collected about you in the preceding 12 months.
Right to Deletion
You have the right to request that Acamar delete the Personal Information we collect from you. However, in certain situations we are not required to delete your Personal Information, such as when the information is necessary in order to complete the transaction for which the Personal Information was collected, to provide a good or service requested by you, to comply with a legal obligation, to engage in research, to secure our websites or other online services, or to otherwise use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.
Right Not to Be Subject to Discrimination
Should you exercise any of your privacy rights as a California Consumer, we will not discriminate against you by offering you different pricing or products, or by providing you with a different level or quality of services, based solely upon your request. However, in some circumstances, for example where you have requested or consented to our services that use your Personal Information to provide the service, we may not be able to provide a service if you choose to delete your Personal Information.
To exercise any of these rights, or to designate an agent or authorized representative to act on your behalf, you can contact us at info@acamarconsulting.com. When you submit a Data Subject Rights request through the designated method, we will use the information you submit and the information we have in our systems (or through the systems of our Service Provider if we use a Service Provider) to try to verify your identity and to match the personal information we have collected about you, if any, to your identity. If we are successful in validating your identity, we will respond to your request within the time and in the manner required by CCPA. If we cannot validate your identity, we will attempt to contact you to inform you of this issue.
How do you contact us if you have any questions or concerns?
If you have any questions regarding this Notice, you can contact Acamar at info@acamarconsulting.com. Please submit all data subject rights requests through our designated method.
Changes to Our Privacy Notice
Acamar reserves the right to amend this privacy notice at our discretion and at any time. When we makes changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
This Privacy Notice was last updated December 27, 2021.
Source(s) of Personal Information – Entities or individuals we may collect this information from:
- You
- Your colleagues, associates, or co-workers
- Third parties such as reseller partners or marketing and analytics services
Representative Data Elements – may include:
- Full name
- Honorifics and titles
- Email address
- Telephone / Mobile number
- Employment Title
- Employer
Purpose(s) for Collecting – how we could use this information:
- To identify you and communicate with you
- To send marketing and promotional communications
- To personalize our communications and provide customer service
- To process payments
- For our Everyday Business Purposes
Categories of Third Parties – we may share or disclose this information to:
- Our affiliates
- Our Service Providers
- Our reseller partners
- Third parties who deliver our communications, such as the postal service and couriers
- Other third parties (including government agencies) as required by law
Canada Privacy Policy
Effective Date: December 3, 2023
Introduction
In the digital age, safeguarding personal data is of paramount importance. At Acamar Consulting, we are dedicated to upholding your privacy and protecting your personal information. This Privacy Policy is designed to explain how we gather, utilize, disclose, and safeguard your personal data when you access and use our website. Your use of our website implies your consent to the practices detailed herein.
Information We Collect
Personal Information
We may collect personal information that you willingly provide when utilizing our services, including but not limited to:
- Name: To personalize your experience.
- Email Address: To communicate with you and send updates.
- Postal Address: When necessary for specific services.
- Phone Number: To contact you, if required.
- Any other data: You may provide voluntarily, such as preferences or user-generated content.
This information might be collected during account registration, subscription to newsletters, or when you contact us.
Automatically Collected Information
When you access our website, certain information is automatically collected, including:
- IP Address: For security and analytics.
- Browser Type: To optimize your browsing experience.
- Operating System: To ensure compatibility.
- Referring URLs: To understand how you found our website.
- Pages Visited: For site improvement and analytics.
This data helps us enhance our website and improve your user experience.
How We Use Your Information
We employ your data for various purposes, including:
- Providing and Enhancing Services: We use your personal information to deliver the services you request and continually enhance your experience on our website.
- Personalization: We may personalize your website experience based on the data we collect to make your interactions more relevant and enjoyable.
- Communication: Your contact information allows us to respond to your inquiries, provide updates, and engage with you when necessary.
- Referring URLs: To understand how you found our website.Analytics and Security: We monitor and analyze usage patterns to bolster our website’s functionality and security.
Data Security Measures
The security of your data is a top priority. We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
Sharing of Information
We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your data with trusted service providers who assist us in operating our website, subject to strict confidentiality agreements.
Cookies and Tracking Technologies
Our website may utilize cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
Your Rights
- Access: You have the right to access the personal information we hold about you. Feel free to contact us for a copy of your data.
- Correction: If you believe the personal information we hold about you is inaccurate or incomplete, you can request corrections.
- Deletion: You can request the deletion of your personal information.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Data Portability: You can request your personal information in a structured, commonly used, and machine-readable format.
Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal reasons. Significant changes will be communicated by posting the revised Privacy Policy on our website.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@acamarconsulting.com.
This Privacy Policy was last updated December 3, 2023.
